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TPG has offered customer experience solutions to Fortune 1000 clients for 25 years. In 1996, TPG became the first dedicated professional services firm to offer independent quality assurance services to measure contact center customer experience. By blending AI and human intelligence while leveraging 25 years of proprietary learnings, we have established ourselves as the industry standard in transformative CX. Our mission is to be the voice of humanity in a digital world by connecting businesses to ideal customer experiences. TPG is proud to help our partners create the Ideal Conversation™.