MEMBER EVENT: Services Supplement for CMMI for Development

Cepeda Systems & Software Analysis, Inc. (CSSA), a CMMI Institute Partner, is offering a public course in Huntsville, AL, for the Services Supplement for CMMI for Development course, on April 29. CSSA has been the local premier provider for CMMI training since 2002. We have trained hundreds of students and assisted organizations in successfully interpreting and implementing the model and achieve their business goals and objectives.

Services Supplement for CMMI for Development – If you would like to learn how to ensure the effective delivery of services and achieve superior service quality, controlled costs, improved schedule performance, and high levels of customer satisfaction, this course is for you. This half-day course introduces participants to the CMMI for Services (CMMI-SVC) model and to fundamental concepts related to service delivery. CMMI-SVC defines effective practices that ensure quality services are delivered to customers and end users. Domains that would benefit from using CMMI-SVC include operations, logistics, maintenance, IT, engineering, program management, and many other services in government and industry.  The 3-day Introduction to CMMI-DEV class is a pre-requisite for the Services Supplement for CMMI for Development class.

The registration fee of $540 includes the CMMI for Services model, a course notebook, a CSSA-developed CMMI-SVC quick reference guide, and refreshments. For information on enrolling in the course, please visit our website at www.cepedasystems.com.